Smith & Low are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Smith & Low may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from May 9, 2018.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We are committed to protecting the privacy of visitors to smithandlow.com. We do not collect any information that allows us to identify or contact you unless you provide that information yourself, for example, if you email us, or if you send us a form electronically. When you use the form and check the box you agree that you have contacted us with an enquiry from our website and that your data will be stored securely for the purposes of replying to you. If you provide us with personal information through our website, we have taken precautionary steps to help make sure that information you may provide is kept confidential. This personal information may be subject to public disclosure under the Freedom of Information Act 2000. We take steps to ensure that we are compliant with the General Data Protection (GPRD) act which comes int force on 24th May 2018. Should you wish to review/retrieve/delete/change the information that we hold for you on our secure files and servers then you should in the first instance contact firstname.lastname@example.org with exact instructions as to the information you require, and if you require this information for review/retrieval/deletion/change. You will, in turn, be asked to provide proof of identification before any details are given out or removed or changed. You have a right to be forgotten and we will ensure that if you exercise that right, where possible we completely encrypt any statistics and remove your personal or identifiable details. Your data is not stored on our server. We do not sell your data or share your data with any third party other than for use of transmitting email and recording website traffic which are taken care of by Google and Google related products. Our webmaster at Datrim Web Design Ltd. is also party to some of the information that you provide but does not store any of your information locally. You should know, however, that we cannot guarantee or warrant the security or privacy of Internet transmissions, as they could be intercepted. In order to protect your privacy do not email information that you consider confidential.